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Application Support Analyst



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Application Support Analyst

Birmingham, AL

Long-term Contract-to-hire


As an Application Support Analyst for Brooksource, you will be tasked with a unique, hybrid role of application support, data analysis, and logic development specific to member management analytics within our health insurance portfolio. Your responsibilities will include user support of the member management application (JIVA) and implementation of complex logic that drives the decision-making process used to identify various user populations. The position requires interfacing extensively with end users, peers, and providers to ensure that all member management data is accurately transferred and maintained within the JIVA application. This position allows you to grow your portfolio with exposure and free training on a widely used healthcare platform. Your background with healthcare data and application support will allow you to assist the client in building best practices and support internal users and providers across the state of Alabama, Mississippi and Louisiana.

If you are looking for an opportunity to further build your professional portfolio and application support acumen within the analytics space, keep reading and apply!

Minimum Qualifications:

  • 2+ years of enterprise-level healthcare data experience or IT experience specific to application support.
  • BONUS: Experience with JIVA member management system.
  • Passion for complex logic and strong communication skills are required.
  • Solid analytical or technical skills: comfortable in a hands-on environment using a broad set of skills to support applications.
  • Nice to have’s: healthcare insurance or insurance experience. 
  • Bachelor’s degree required.

Company Info and perks:

The largest provider of healthcare benefits in Alabama, our client covers more than 3 million people and employs more than 3,000. With flex hours, on-site cafeteria, wellness center and gym, you expect a stable, motivational environment. If you’re looking for training, education, and mentorship-level support; stability in your career; and exposure to core technologies to give your skillset a backbone, this opportunity is for you!

Brooksource provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.