Management;Project Management;Support Services

Audio Video Technician



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Brooksource is looking for an Audio & Video Technician to join one of our clients in the insurance industry on a 6-month contract-to-hire basis in Charlotte, North Carolina. Our growing client is looking for a candidate that is passionate about troubleshooting and hands-on responsibilities.

The Audio & Video Technician will support all daily operation involving audio/video setups and conference room operability. They will also be responsible for the full operability of all equipment, troubleshooting A/V problems, and coordinating any and all repairs. Being able to work with various vendors to scope out new audio/video projects, verify equipment needed, coordinate and perform installation is a must.

Duties and Responsibilities:

  • Scope equipment needed for new projects based on floor plans
  • Quote, order and install all new equipment needed for A/V projects
  • Calculate and verify elevation heights for new tv and video conferencing installs
  • Edit drawings for elevation heights per room for new projects
  • Set up, maintain and troubleshoot audio video conferencing meetings
  • Provide general support for general presentations and video conferences
  • Answer helpdesk calls and troubleshoot problems remotely and in person
  • Create and document procedures on equipment usage
  • Scope and execute proof of concepts
  • Work to provide vision and strategic direction on audio and video direction with new technologies
  • Must be able to adapt and overcome challenges with proposed solutions
  • Work with cable tv providers and schedule installs and scope of work
  • Consult with and educate all levels of end-users, and interact with all levels of the organization with professionalism
  • Travel will be required – 20%
  • Must have a valid credit card for travel (flights, lodging, rental car). All expenses are reimbursed


              Minimum 3-5 years of corporate audio/video installation experience as lead technician

              Minimum 3-5 years of Videoconference installation and configuration experience

              Proficient with 3-5 years of experience with Crestron, Extron, SnapAV and Black Box devices

              Experience working with Sharp, Samsung and Chief

              Experience working with digital signage devices

              Must be able to lift and carry up to 50 pounds as needed

              Polished and professional appearance

              Must be self-motivated, organized and punctual

              Must show self-drive and initiative

              Must be able to work with little supervision

              Must have strong customer service skills

              Must be able to adapt and overcome challenges with proposed solutions

              Ability to read and implement Electronic CAD designs

              Must be able to calculate viewing distances on CAD or PDF using Bluebeam or CAD viewer

              Ability to read building blue prints

              Ability to coordinate and work with subcontractors

              High standard of workmanship on cabling, lacing and overall presentation

              Ability to test completed systems fully for both engineering specifications and operational functionality



  •  (Hours) 8-5PM M-F (at least 30% travel responsibilities)
  • (Company size) 90 sites, over 3,600 employees’ company wide
  • (Dress Code) Business casual
  • (Location) Charlotte, NC  
  • (Start Date) ASAP 

Brooksource provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.


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