Billing Analyst I
3-6 Month CTH
100% ON SITE
Our Telecommunications client is the St. Louis area is searching for a Billing Analyst to support their Billing Configurations team. As a Billing Analyst you are responsible for providing technical support and assisting in developing and implementing our client's crucial billing system. This position is a fantastic opportunity to start your career in a Fortune 100 company and gain exposure to high level leaders in the organization.
Actively and consistently support all efforts to simplify and enhance the customer experience
Assist in the development of software requirements
Helps in the development and documentation of user methods and procedures
Analyze systems for ongoing performance improvements at user and system levels
May provide support for mass adjustments, reporting, interfaces, security, environments, outage and trouble ticketing
Respond to requests made via Change Request Management, Issue Management and
Work with Billing Representatives on keying-in backlog and process measurement
Train and assist junior level staff as well as system users
Assist in scheduling workloads and monitoring projects and provide status reports
Perform other duties a requested by supervisor.
Ability to analyze and interpret data
Ability to communicate with all levels of management and company personnel
Ability to make decisions and solve problems while working under pressure
Proficient in Microsoft Office products including Access, Word, Power Point, and Project
Strong Excel skills required, including but not limited to formulas and functions such as VLOOKUP
Basic SQL knowledge preferred
Brooksource provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.