Billing Analyst III
Brooksource is searching for a Billing Analyst III to join our Fortune 75 Telecommunications client in the South Charlotte area. This person will be responsible for managing and coordinating activities related to a billing platform. This is a fast paced environment where you will have the opportunity to grow your skills and make great connections.
· Managing and coordinating activities concerning the billing platform
· Researching functionality inquiries
· Managing enhancement requests
· Providing support for billing system releases and upgrades
· Assists Billing Operations Management team by compiling data and producing reports to monitor SLA adherence, track departmental activity, and recommend process improvements
· Interpersonal skills to effectively communicate with client personnel, billing vendors, and other external contacts
· 4 – 6 years of experience
· Effective communication skills
· Strong critical thinking and analysis skills
· Thoroughness in tracking release deployment changes
· Proficient in Microsoft Office (Excel and Access)
· 5 years of Release Management experience
· Experience with intake process of PDA’s, Hyper’s, and Utility’s
Brooksource provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.