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Business Analyst

Contract

Brooksource

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Technical Business Analyst

3 Month Contract

Remote until Labor Day — Vinings, GA

Our Fortune 50 telecom client is looking for a strong Business Analyst to join their team! As a Business Analyst you will be responsible for a variety of programs involving business analysis & reengineering efforts that support operations and customer experience. You will work with a cross-functional team that encompasses representation from all regions to understand current challenges and define requirements and current processes that support the Customer Care, Finance, Business Services, Marketing and Technical Operations. You will define the future state that will be enabled through technology and work with moderate guidance in own area of knowledge.

Responsibilities:

  • Review business needs and requirements
  • Document requirements
  • Will be working on multiple projects at different stages
  • Work be supported by a PM and stakeholders but will be operating independently
  • Develop user guides and UI screens with developers
  • Convert requirements into visual diagrams/presentations
  • Document process flows
  • UAT
  • Work to deliver solution to end users
  • JAD session participation
  • Take problem statements and turn them into projects
  • Gain understanding of problem, document process flows, write requirements
  • Project example: Comcast is creating a product supporting low income families with subsidized internet – this BA could work on a project related to developing a dot com interface to support this set of customers – what specific needs there are to build this out, ensure backend systems can support these customers, document requirements, etc.

Requirements:

  • Analysis background
  • Strong understanding of UI design
  • Ability to manage multiple projects
  • Experience using Visio
  • 7-9 years of experience as a BA
  • Certifications are nice to have, but not required

Perks:

  • Brand new innovative space and great location
  • High visibility team and opportunity for growth

Brooksource provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

JO-2105-110883

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