Brooksource
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Business Analyst I
Responsiblities:
- Responsible for all IT business consulting activities for a business group or function serving as the primary interface between business groups and IT.
- Responsible for understanding the work processes of the assigned business group and evaluating and integrating IT products and services into the business area to meet business needs or business process improvements.
- Provides technical knowledge to ensure efficient design, development, implementation, and support of systems and interfaces with programmers to explain solutions.
- Responsible for overall customer satisfaction, customer communications, problem resolution consultation or oversight, and development and adherence to service level agreements.
- Responsible for IT representation on assigned business areas steering teams, quality improvement teams, and continuous improvement teams, project implementation teams and working groups.
- May also participate in the testing and evaluation of new IT solutions.
- Workers at this level participate in project implementations to understand impacts to their assigned business groups.
- Responsible for working with assigned business areas to do annual and long range IT investment planning.
- Coordinates the Application Portfolio Management (APM) Process for the assigned business department to systematically review the functional and technical health of all business applications on an annual basis (entire portfolio is assessed over a 3 year rolling cycle).
- Outputs of the APM Process are feeders to the short and long term planning process.
Required Qualifications:
- Bachelor’s degree in Computer Science, Engineering, or a related discipline. In lieu of a degree, 4 years of related business experience.
- Work experience in addition to degree: 1-3 years of related experience in business and or information technology systems analysis or support.
- Job-specific knowledge, skills or abilities:
- Minimum of 3 years experience in workstation desktop and mobile technology support and troubleshooting.
- At least 1 year of experience participating in delivering IT projects.
Preferred Qualifications:
- Demonstrated strong analytical and communication skills.
- Ability to work effectively with customers, IT management and teammates.
- Demonstrated ability to gather requirements and develop business cases
For over 16 years, Brooksource has established and maintained relationships that are designed to meet your IT staffing needs. Whether it’s contract, contract-to-hire, or permanent placement work, we customise our search based upon your company’s unique initiatives, culture and technologies. With our national team of recruiters placed at 21 major hubs around the nation Brooksource finds the people best-suited for your business. When you work with us, we work with you. That’s the Brooksource promise.
Brooksource is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
Benefits & Perks:
Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.
Pay Disclaimer:
The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
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