Identity & Access Management Administrator II



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IAM Admin II

Fully remote role but MUST be located in the state of Colorado

Contract role


The Service Delivery Product Management unit is responsible for provisioning support which includes ticket management, customer service, and knowledge of least privilege methodology with security rights, permissions and groups, experience with Active Directory, CA Service Desk. Due to the importance of this position, it is expected that a person supporting IAM has great troubleshooting skills with networking and computer systems, can multitask, and work in a fast paced environment while providing excellent customer service. 


·        Bachelor’s degree in computer science, information technology, or a related field (or equivalent work experience)

·        Experience on IAM and the operation of identity and access processes and controls for Active Directory, Email and Collaboration Platforms and cloud based solutions

·        Previous experience with working in the back end of IAM systems

·        Strong analytical skills/problem solving/conceptual thinking/process engineering

·        Ability to be comfortable delivering messages across a wide spectrum of individuals having varying degrees of technical understanding

·        Experience in IT, Information Security, IAM

·        Strong understanding of user provisioning, deprovisioning, and access control concepts

·        Ability to provide customer service in a professional manner to frustrated customers


·        Experience using Safeguard, Identity Manager, and Password Self Service

·        Experience configuring and/or customizing OneIdentity products including:

o  Safeguard, Identity Manager, and Password Self Service

·        Experience and understanding of the following regulatory guidelines:

o  Information Security Policies Statewide – CISPs

o  Acceptable Use Policy (AUP)


·        Responsible for access management for state applications, systems and resources while ensuring compliance

·        Doing research and analysis for possible duplicate accounts

·        Going into the back end of the IAM Identity Manager system to perform daily tasks

·        Support development team with ticket backlog for accounts that need further verification, have incorrect data, and/or need to be transferred to different agencies

·        Attending team meetings to ensure the analyst is up to date with impacts, system changes, and process changes

·        Manage identity and access across state systems by providing the right person, the right access at the right time

·        Ensure compliance with internal policies, support team standards, security, and regulatory requirements related to identity management

Brooksource provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.


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