Other Area(s);Project Management

Principal Windchill Solution Technologist



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Principal Windchill Solution Technologist

Minneapolis or Remote

As a Windchill Technologist, you will leverage your previous Windchill System Administrator and/or Windchill Business Administrator experience to maintain our current Windchill environment(s) as a well as help plan and implement Medtronic's future Product Data Management (PDM) strategy. You will provide support and be responsible for the development for ongoing PDM operations and projects as needed by the business. You will also be responsible for the technical planning, system level administration, performance, usability, and enhancement of a global PDM systems.

We are looking for a skilled individual who will perform their work alongside other technologists and architects. Collaborating on the various layers of the Windchill application infrastructure.



  • Maintain the current PDM Environments by performing upgrades, patching and rehosting the current Windchill systems.
  • Monitor and resolve issues related to system performance, workflows, & general user issues (L2/L3)
  • Develop KT/KBAs for Level 1 support
  • Work with other groups in IT & the PDM vendor to ensure system is performing as expected. This may include log retrieval and/or performing database queries.
  • Perform upgrades, patches, and re-hosts of the Windchill systems coordinating with the extended IT Team
  • Work with R&D and IT to develop use case analysis, documentation, develop system and business solutions, and validate uses cases.
  • Apply established SOP's, and/or develop new ones as needed, to ensure that Windchill process meet established requirements of the business.
  • Assess system performance of Windchill & potential Business growth and provide feedback to Management including budgetary implications.
  • Support creation and deployment of supporting application packages at a global level (e.g. Desktop Integration, Creo View, Creo Agent, Creo Parametric, Java client, etc.)


  • Bachelor’s degree in Engineering, Business or Science. Computer Science or equivalent technical background preferred.
  • Bachelor’s degree and a minimum of 7+ years of relevant experience, or Master’s degree and a minimum of 5 years of relevant experience.
  • Systems Engineering experience a major plus.




  • Work experience with PTC Engineering Systems (Windchill PDMLink, CREO Parametric, Integrity)
  • Have a solid understanding of PLM/PDM concepts including CAD Management, Parts, BOM Management, Workflows, Access Controls, Lifecycles, & Change Management.
  • Familiarity with ALM /CICD
  • Computer System Validation in a regulated industry (e.g. FDA, Automotive, etc.)
  • Experience with MS suite of products


  • Project management and influence skills to succeed in matrixed environment.
  • Must be comfortable with ambiguity, adept at change management, and capable of working in cross functional, cross cultural teams.
  • Self-motivated individual with passion to succeed.
  • Attention to detail, thoroughness
  • Strong organization and time management skills; ability to manage multiple priorities
  • Effective communication and problem-solving skills

Nice to Have

  • Diverse PLM experience. Oracle Agile PLM, Dassault Systems Enovia PLM, Arena PLM, etc.
  • Experience with Enterprise Service Bus integrations between PLM and downstream systems such as ERP (SAP), Manufacturing Execution Systems (MES).
  • Database & Reporting experience (SQL, Oracle)
  • Experience on Windchill deployment on Cloud platform
  • Familiarity with authentication (SSO, SAML, etc.)
  • Familiarity with Application Servers (e.g. Tomcat)

Brooksource provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.


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