Sr. Applications Analyst (.NET)



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Brooksource is seeking a new team member for our Energy and Utility partner who is looking to bolster their application development and support team with new application developers who will be responsible for the development and maintenance/support of HR (Human Resources) integrations and applications. The technologies used by our team include Workday development tools, .NET (C#, VB.NET), Microsoft Forms/Flows and PowerApps, among others. Analyst will work with HR Product Owner to gather requirements and will be responsible for updating tasks in Jira. Collaboration with our HR business partners, managed service provider and the Workforce Hub team is also required for issues that are supported outside of our team. In addition to development, Analyst will be responsible for app sustainability tasks, upgrade testing and will be the backup support person for HR Ops. This position is for someone who is self-motivated, flexible with new projects and technologies, and eager to learn.


• Monitors production operation of and maintain the availability of assigned applications. Involves reviewing and reacting to daily performance logs and providing 24X7 on call support. Responds to production emergencies (application down and logic errors) within the appropriate Service Level Agreement (SLA). Coordinates response for critical and high Incidents, System Disruption Events (SDEs), major events. Assists users, answers user questions and assists users with defining business processes as necessary.

• Leads troubleshooting for issues and implement fixes to assigned solutions. Able to resolve complex issues that require significant freedom of action and sound judgement.

• Communicates appropriate information including downtimes, change management, status, issues, defects, etc. to users, IT management and any other necessary audience. Able to present information on technically complex subjects in an understandable manner in both oral and written form. Recognizes appropriate times to provide this communication.

• Exhibits maturity, confidence and a proper level of assertiveness when needed. Effectively handles stress and frustration. Demonstrates the ability to absorb change and continue with positive results.

• Works with vendors to implement and/or support (broke-fix, defects, maintenance, patches, upgrades, service packages) applications and solutions.

• Utilizes waterfall and agile methodologies to develop and maintain applications. Works on projects as Subject Matter Experts (SMEs) and/or developer/Technical Lead. Provide knowledge and expertise gained from past experience.

• Coordinates and performs routine maintenance for emergency patches, service packs and upgrades (software) for assigned application/project. Involves working with operations/DBAs. Updates documentation of Atrium Discovery and Dependency Mapping (ADDM), Einstein, etc.

• Utilizes appropriate Human Performance tools effectively in the course of activities, especially testing and implementation activities.

• Provides recommendations and assists in decision making at an application/integration system level.

• Researches and analyzes new technology

• Provides consultations services for HR business partner and other IT personnel as needed.

• Designs modifications based on defined requirements and coordinates development efforts on maintained applications.

• Programs and directs other programmers in required programming languages as assigned, including Workday report writing, Core Connector, Enterprise Interface Builder (EIB), Studio Integration (SI), .NET (C#, VB.NET), Microsoft Form/Flows/PowerApps. Assists with testing and migrating code through test regions. Ensures adherence to appropriate design, coding, and source control standards. Leads specific design and code walk-thrus as a presenter or reviewer.

• Processes Change Requests and Quality Assurance (QA) documentation for project implementations and support changes.

Basic/Required Qualifications

• Bachelor’s degree in Computer Science or other related discipline

• In addition to required degree, four (4) years minimum related work experience

• In lieu of Bachelor’s degree(s) AND four (4) years minimum related work experience listed above, High School/GED AND eight (8) years minimum related work experience

• 2-4 or more years coding/programming, troubleshooting, problem-solving, logical design, SQL coding, Business Requirements analysis, vendor management, root cause analysis

• Development and Coding skills in 1 or more of our preferred languages or platforms: .NET (C#, VB.NET), XSLT Transformation, SQL 2016 (and above), Oracle 12c (and above), Web Service Tools (Postman, SoapUI), Informatica

• Demonstrated success in complex problem solving and an understanding of quality delivery

• Demonstrated ability to work with others having differing priorities/views/goals than your own; to meet your goals

• Effective communication and collaboration skills

• Experience with schema/database design, Enterprise Standards and Process Adherence

Desired Qualifications

• Expert coding skills in 2 or more of the following areas: Workday Studio (Java Eclipse), Workday report writing, Core Connector, Enterprise Interface Builder (EIB), Studio Integration (SI), .NET (C#, VB.NET, Microsoft Form/Flows/PowerApps, Kafka, MS Flows/Forms, ), EIB, Reporting Experience (preferably SSRS), AWS Hosting Solutions, Azure Development

• Experience with HR/Business Applications

• Experience with Web Services

• Experience with SSO setup/troubleshooting

• Experience with Deep Linking

• Proficient in utilizing user-centered design methodologies to solve technical problems

• Self-motivated and able to work independently or with a team

• Ability to learn/adapt quickly to a rapidly changing environment

• Possesses strong inter-personal, analytical and communication skills

• Demonstrated success in complex problem solving and an understanding of quality delivery

• Demonstrated ability to work with others having differing priorities/views/goals than your own; to meet your goals

• Four years coding/programming, troubleshooting, testing, problem-solving, logical design, Business Requirements analysis, vendor management, root cause analysis

Brooksource provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.


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