Infrastructure;Support Services

System Engineer II

Direct Placement

Brooksource

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Systems Engineer II

100% Remote

Direct Hire

Must have active clearance (Secret)

SUMMARY:

We are hiring a Systems Engineer II to support our DoD customer in troubleshooting and resolving applications and systems issues, and conducting scheduled systems maintenance, patching and authorized service interruptions (ASIs) for applications and systems hosted in AWS GovCloud environment. This position may support AWS EC2 instances and AWS S3, such as Linux and Windows Server virtual machines (VMs), RDS PostgreSQL Databases, docker containers, Active Directory, and DoD enterprise software applications hosted in AWS GovCloud. This position may apply system/software updates and security patches, monitor and report on system status. The position may monitor tickets, resolve issues, escalate unresolved issues to engineering and the government, and work closely with a team of architects, software developers, and engineers to recommend enhancements and solutions that effectively reflect Soliel and its customer’s business needs, security, and service level requirements.

KEY RESPONSIBILITIES: 

·      Enterprise Service Desk

·      Daily Monitoring (ServiceNow / AWS CloudWatch / Nagios / ElasticSearch Dashboards)

·      Incident Management

·      Problem Management

·      Troubleshooting, patching and system maintenance

·      Updating Knowledge Management Environment

·      Daily metrics on system utilization, availability, performance, reliability, and latency

·      Weekly metrics incidents, and problems (i.e., login errors, website errors and domain services)

·      Tactics, Techniques and Procedures (TTPs)

 

REQUIRED SKILLS: 

·      B.S. Degree in a STEM discipline with 5+ years of practical experience

·      DoD IAT 8570 Level II Certification (Security+ CE, CCNA Security)

·      Computing Environment (CE) Certification (AWS, RHEL 7.x, or Windows Server 2016/2019) or five experience of hands-on experience on AWS and/or RHEL, Windows Server

·      Work experience using ServiceNow IT Service Management

Brooksource provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

JO-2110-116169

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