System Engineer II

Contract

Brooksource

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Systems Engineer II

Brooksource is searching for a System Engineer II to join its Fortune 75 Telecommunications client in the South Charlotte area . You will be joining the build team that is responsible for assisting design, development, and implementation of enterprise-wide Operations Support Systems (OSS) applications and their associated operating systems and databases. Responsible for Application Administration of OSS applications supporting all Divisions. Participation in full life-cycle of systems engineering activities of high-quality, scalable solutions.

MAJOR DUTIES AND RESPONSIBILITIES

  • Actively and consistently support all efforts to simplify and enhance the customer experience
  • Contributes to design sessions with OSS Architects, Requirements Analysts, IT Operations and OSS Systems Engineers
  • Customer service oriented work ethic.
  • Reviews existing integration capabilities, data sources, and proposed solution designs for feasibility, cost and functionality
  • Creates detailed design documents and functional specifications for new applications / services and for enhancements to existing systems / services
  • Creates work effort estimates for assigned tasks and support prioritization and release management
  • Develops of core code modules, unit test tools and release notes for enhancements and bug fixes
  • Installs, administers, configures and maintains OSS applications including operating systems and related software
  • Provides 'on call' support to resolve OSS application issues after normal business hours
  • Uses established change management processes, requiring operational procedures be performed with minimal customer impact, (i.e. during established maintenance window)
  • Works with database administrators to configure, tune and maintain databases in variety of languages
  • Documents systems configurations and upgrades
  • Designs and implements change control policies and disaster recovery plans
  • Monitors and assists in managing applications, device availability, network conditions and system reliability and performance, service and program maintenance and storage resources
  • Perform other duties as requested by supervisor

REQUIRED QUALIFICATIONS

Skills/Abilities and Knowledge

  • Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner.
  • Intermediate ability to conduct design sessions to specify solution designs for feasibility, cost, and functionality
  • Intermediate ability to create detailed documentation to functionally understand new and existing applications
  • Intermediate ability to follow and implement established change and control policies and procedures
  • Intermediate ability to troubleshoot application problems
  • Broad knowledge of development tools, application frameworks, and testing tools
  • Broad knowledge of OSS applications and software
  • Broad knowledge of choosing the appropriate lifecycle and the planning, monitoring and control of the systems engineering process
  • Intermediate ability to administer VMWare, Hyper-V, OVM, or PowerVC
  • Intermediate knowledge of virtualized guest management
  • Intermediate knowledge of virtualized network infrastructure
  • Intermediate knowledge of reviewing and troubleshooting OS and application log files
  • Basic scripting and command-line interface (CLI) experience

EDUCATION

  • Bachelor's degree in Computer Science or related field, or equivalent experience

PREFERRED QUALIFICATIONS

  • Network OSS application experience
  • System Administration experience
  • Hypervisor Administration experience
  • Database support and development experience
  • Experience in Enterprise Application Integration (EAI)

WORKING CONDITIONS

  • Office Environment
  • 'On Call' support, on a rotation basis

Brooksource provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

JO-2312-141950

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