Infrastructure;Project Management

Telecom Analyst



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Telecom Analyst

Indianapolis, IN (Downtown)

6-month Contract (likelihood for extension)

40hrs a week, in person



This position will support assistance with field (remote locations) telco billing analysis and telco service additions/cancellations as well as fact/data gathering associated with the same. 




The successful candidate’s responsibilities will include, but not be limited to:


·        Forensic analysis of telecom invoices inclusive of tracking, reviewing, auditing, optimizing, and assistance in approving and processing for payment

·        Ability to manage heavy volumes and often complex telecom invoices

·        Confidence in delivering in-person and web-meetings; including all levels within a program office

·        Provide regular feedback to locations on savings opportunities and best practices in Telecom Management

·        Updating and maintaining the circuit status and data within a CMDB

·        Management of circuit orders and disconnects as needed, including providing options for the best solution for the desired service being requested

·        Provide timely, detailed, and accurate reporting to various levels of audiences



·        Bachelor’s degree in Business, Accounting, Finance, or related field

·        At least 4 years’ similar experience with a basic knowledge of telecommunications services and networks (voice, data, mobile, unified communications)

·        Experience navigating through carrier portals (wireline/wireless)

·        Business analysis skills, including developing business requirements, product proposals and business and technical workflows

·        Project coordination/facilitation, problem solving and analytical skills

·        Strong attention to detail

·        Ability to manage multiple tasks simultaneously, while meeting deadlines

·        Microsoft Office competency and accelerated Excel competency to include pivot tables and complicated formulas

·        Experience creating process documentation and standard operating procedures

·        Ability to leverage automation for efficiency and added customer benefit

·        Strong written and oral communication skills, including the ability to communicate technical information to both technical and non-technical users

·        Ability to capture detailed meeting minutes effectively, and assist in developing presentations/materials

Brooksource provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.


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