Infrastructure

Test & Turn Up Engineer

Contract

Brooksource

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Test & Turn Up Engineer

Mount Laurel, NJ

Contract-to-hire

 

As the Test & Turn Up Engineer, you will be responsible for designing, testing, and turning up circuits. As the Test & Turn Up Engineer, you will resolve all first contact issues and escalations in an organized and timely fashion and will escalate issues exceeding scope of expertise in a timely manner, as needed. This Test & Turn Up Engineer will troubleshoot and provide resolutions according to established practices and procedures as well as provide project management and status updates.

Responsibilities:

·        Designs internal circuits and oversees demark to switch – includes port assignments both in databases and in the physical network elements

·        Tests and turns up new circuits in a production and/or commercial environment and follows established practices and procedures

·        Interfaces with commercial customers in regards to commercial product offerings

·        Troubleshoots issues, providing resolutions according to established practices and procedures

·        Assists in coordinating and resolving service issues with providers and vendors to ensure accurate and timely implementation of new trunk groups and augments to existing trunk groups

·        Escalates issues in a timely fashion. Provides all relevant information, accurately entering information into database

·        Opens and updates service tickets in database/tracking system

·        Follows procedures to maintain service Mean Time to Repair (MTTR) within regional or contractual standards

Qualifications:

·        Bachelor’s Degree or Equivalent

·        Experience in Network Engineering

·        Generally requires 0-2 years related experience

Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

Brooksource provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

JO-2107-112859

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