Infrastructure;Security;Support Services

Training Specialist

Contract

Brooksource

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Training Specialist

Charlotte, NC

3 year contract

Brooksource is seeking a highly mature and organized Training Specialist to join our Fortune 150 Energy Partner for Phase 2 of an ongoing camera installation initiative. This training specialist will have the opportunity to create training guides, lead user sessions and coordinate ongoing support efforts for internal employees over a 3 year timeline. This is the ideal opportunity for someone looking to grow there presenting, project coordination and planning skills!

Basic Job Responsibilities:

  • Facilitates and delivers maintenance training content to new hires or existing workers and provides performance support and feedback to supervisors.
  • Presents new hire training for new workers.
  • Identifies issues, advises supervisor of status, and develops and executes plans of action to remedy, monitor, and control to minimize negative impact.
  • Provides performance support through training, coaching, and real-time feedback regarding trainee performance.
  • Assists in the development of training products and services through needs assessments to meet customer goals and objectives.
  • Identifies and addresses root cause issues undermining the achievement of business goals, including those motivational or environmental in nature.
  • Develops or revises training products and services in accordance with approved processes and directives.
  • Ensures satisfaction of customers by delivering responsive, high quality and cost effective products and services; is sensitive and responsive to customer needs and concerns.

Qualifications:

  • Associates or Bachelor's Degree
  • In addition to required degree, 2-4 years minimum of related work experience, internships, or personal projects¬†
  • Enterprise experience leading technical trainings or demos
  • Enterprise experience creating training guides and/or technical writing experience
  • Strong problem solving and troubleshooting skills with the ability to exercise mature judgment
  • Ability to function effectively and proficiently in an environment of ongoing change
  • Proactive self-starter with the ability to work well under pressure, prioritize and multitask

Brooksource provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

JO-2111-117357

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