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Window 10 Deployment Technician

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Brooksource

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Windows 10 Deployment Technician

Greater Chicago Area – Top 10 Healthcare System

Windows 10 Upgrade Project

Brooksource is looking to bring on an experienced Windows 10 Deployment Technician with experience working in a large enterprise or healthcare environment. You will be supporting an initiative to upgrade ~81,000 devices from Windows 7 to Windows 10. The deployment focuses around large scale device refreshes and replacements within several hospitals and outpatient facilities around the Greater Chicago area. All Windows 10 Deployment Technicians will be working alongside Brooksource Project Management and IT leadership teams to execute the migration as quickly and efficiently as possible!

Technical Qualifications:

· 2-3 years of experience in a Field Service/Deployment Tech position or similar role

· Experience configuring and deploying devices with Windows 7, ideally Windows 10

· Hands on experience within a large scale device replacement/refresh project (~81,000+ devices)

· Knowledge of basic hardware/software troubleshooting

· Experience troubleshooting Windows 7/10 OS, know how to build and set up a PC, and experience with imaging and reimaging machines.

· Experience backing up images and creating systems file backups. Minimum Personal Qualifications:

· Ability to provide outstanding “white-glove” customer service in a fast-pace healthcare environment.

· Proven leadership skills.

· Positive attitude and flexibility to work paid overtime hours if needed.

· Must be able to pass background check and drug screen.

· Must be able to lift 25+ pounds.

· Reliable transportation.

Responsibilities:

· As a team, support ~81,000+ devices across the hospital system and outpatient clinics.

· Install, maintain, and upgrade workstations, desktops, laptops to Windows 10.

· Respond to and resolve workstation, application, and any hardware related issues for Windows 10.

· Diagnose and support hardware failures, operating system application issues and network connectivity.

· Update inventory records in our client’s proprietary asset management database.

· Provide outstanding customer service and display utmost professionalism to everyone within the healthcare system.

Bonus Qualifications:

· Knowledge or experience in a SCCM or Landesk environment

· Experience imaging Windows 10 computers as a part of a rollout or project

Brooksource provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

JO-2110-116043

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