Infrastructure;Project Management

Work Day Analyst



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Determines operational objectives by studying business functions; gathering information; and evaluating output requirements and formats

Defines business requirements and reporting them back to stakeholders

Creates a detailed business analysis, outlining problems, opportunities, and solutions to problems

Collects and analyzes data for potential business impact

Interprets, evaluates and interrelates research data and develop integrated business analyses and projections for incorporation into strategic decision-making

Develops and obtains approval of ERP delivery designs, business applications and automation prototypes from business owner

Identifies ERP functionality and integrated technology opportunities and solutions for resolving complex business problems

Conducts and coordinates financial, operational, and related research to support strategic and business planning within the various departments and programs

Conducts insightful, ad hoc analyses to investigate ongoing or one-time operational issues

Creates ERP systems documentation including business process flows (BPF), test scripts, and user acceptance testing (UAT) scenarios

Coordinates user acceptance testing

Supports regression testing and introduction of required changes as new releases are introduced manually and/or by using automated testing solution

Performs daily, weekly and monthly reviews and analyses of current processes using operational metrics and reports

Creates informative, actionable and repeatable reporting that highlights relevant business trends and opportunities for improvement

Understands and communicates the financial and operational impact of any suggested changes

Suggests changes to senior management using analytics to support recommendations

Actively participates in the implementation of approved changes

Constructs workflow charts and diagrams, studying system capabilities and writing specifications

Translates business needs of end users to technical teams for system development and configuration

Improves systems by studying current practices and recommending modifications

Recommends controls by identifying problems and writing improved procedures

Researches best practices for business processes

Negotiates changing of current practices with end users to align the business needs with best practices

Manages ticketing queue to ensure tickets are addressed in a timely manner with excellent customer service attitude

Performs related work

Brooksource provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.


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