Job Details
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Posted today
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Job ID: JN -022026-563704
Elevate Technical Analyst
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Cleveland, Ohio
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Contract to Hire
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Digital Experience
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/hr
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-$65,000
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Job Description
Technical Analyst
Cleveland, OH (5 days on-site)
Hybrid Role
$30 per hour
12-month Contract-to-Hire
ABOUT THE ROLE
Our client is seeking an entry-level to early-career Technical Analyst for a 12-month contract-to-hire position based in Cleveland, OH, requiring five days on-site per week. This highly detail-oriented and business-critical role is ideal for someone with an Information Systems, IT, or related background who enjoys working with data, workflows, system configuration, and translating business needs into technical solutions. The Technical Analyst will support several enterprise-wide applications and SaaS platforms, partnering closely with cross-functional teams to deliver application configuration, data loading, document design, reporting, and workflow orchestration. You will receive full training on the OpenText product suite and other internal tools, and benefit from a collaborative environment with mentorship and exposure to enterprise digital workflow, communications, and data systems. There is strong potential for conversion to a full-time role at the end of the contract.
WHAT YOU'LL DO
- Assist in configuring, setting up, and updating enterprise and SaaS applications
- Support document and application design for multi-channel delivery
- Help set up user access and assist in user training
- Provide recommendations for improvements in application processes and standards
- Navigate various data sources to support planning, decision-making, and business operations
- Assist with loading data into established tables, fields, and internal databases
- Build reports that support business management and staff decisions
- Help create user journeys and workflow orchestration processes
- Research and propose approaches to data governance standards, structures, and storage mechanisms
- Translate business requirements into actionable technical tasks
- Work with cross-functional IT teams to support system integration and interoperability
- Collaborate with stakeholders and external vendors to support enterprise-wide applications
- Gain hands-on experience with tools such as OpenText Exstream/Core Communications, OpenText Core Messaging, OpenText Core Journey/Insights, SAP Data Services, Snowflake, API integrations (SOAP/REST), NOP Commerce, and web CMS tools (OpenText TeamSite, Adobe Experience Manager, WordPress, etc.)
WHAT YOU BRING
- Bachelor’s degree in Information Systems, IT, Computer Science, or related field (or equivalent experience)
- Understanding of system configuration and general SDLC concepts
- Basic data analysis skills and familiarity with SQL
- Exposure to workflow automation or business process flows
- Experience with reporting tools and proficiency in Microsoft 365 (Excel, Word, PowerPoint)
- General understanding of cloud technologies and systems security/access control
- Strong written and verbal communication skills
- Detail-oriented with strong analytical and problem-solving abilities
- Ability to work collaboratively with cross-functional teams and adapt to multiple projects
- Willingness to learn new tools and technologies; team-oriented mindset
- Nice-to-have: Familiarity with data modeling, ETL, CMS, SaaS, eCommerce platforms, or programming languages (Java, .NET, Python, JavaScript, Visual Studio)
WHAT'S IN IT FOR YOU
- Comprehensive training in the OpenText suite and other enterprise tools
- A collaborative environment with mentorship and support
- Exposure to enterprise digital workflow, communications, and data systems
- Potential for conversion to a full-time role at the end of the contract
- Equal employment opportunity employer
Disclaimer: Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies and operate under Eight Eleven Group, LLC. All employees receive the same benefits, policies, and terms of employment.
EEO:
We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, citizenship, pregnancy (including childbirth, lactation, and related conditions), or any other protected status in accordance with applicable federal, state, and local laws.
Benefits & Perks:
Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.
Pay Disclaimer:
The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
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About Us
Beyond The Expected
At Brooksource, relationships are the foundation of everything we do. Since 2000, we’ve built lasting partnerships with clients, consultants, and internal teams to deliver an exceptional experience across every engagement. As a trusted IT and Engineering services provider, Brooksource supports Fortune 500 organizations through Experience-Driven Staffing, Professional Services, and Elevate, our proprietary Workforce Transformation program. Whether you're hiring for software development, cloud computing, cybersecurity, data analytics, or enterprise IT, our customized staffing solutions are designed to align with your company’s unique goals, culture, and technology stack. We offer flexible hiring models, including contract, contract-to-hire, and direct placement to meet your evolving business needs.
We are a certified partner of leading platforms, including Salesforce, AWS, Microsoft, and Google Cloud, enabling us to deliver scalable, end-to-end technology solutions. With a growing national footprint, Brooksource is redefining expectations in IT consulting, engineering services, and technology workforce solutions.