Job Details

Aftersales Business Intelligence Senior Analyst Job Description

12 Month Contract to Hire

Duties and Responsibilities:

1.    Design and Develop BI Solutions: Translate business needs into technical solutions by creating innovative visualizations and tools using platforms such as Tableau and SAP Business Objects. Collaborate with team members to brainstorm and implement effective, user-centric solutions.

2.    Data Analysis and Insight Generation: Perform complex data analysis by synthesizing large datasets into actionable insights. Use advanced analytical techniques to identify trends, patterns, and opportunities that support strategic decision-making.

3.    Data Integration and Management: Extract, validate, and analyze data from multiple sources including Snowflake, SAP Business Objects, and other tools. Work cross functionally to ensure data is effectively structured and stored within data warehouses, data marts, and/or data lakes to support robust analytics and reporting.

4.    Reporting and Dashboard Development: Build and maintain advanced dashboards, reports, and self-service analytics tools to empower business users with timely and accurate information.

5.    Requirements Gathering and Process Improvement: Collaborate with cross-functional teams to gather requirements and enhance existing systems and reporting, streamlining workflows and improving operational efficiency.

6.    Testing and Iterative Development: Conduct end-user testing, troubleshoot issues, and contribute to the continuous improvement of BI solutions through iterative development cycles.

7.    Documentation and Data Governance: Maintain clear documentation of processes, data definitions, and business terms in an electronic data glossary to support data governance and knowledge sharing.

8.    Project and Task Management: Manage multiple tasks and projects simultaneously, demonstrating the ability to work independently and collaboratively in a fast-paced, team-oriented environment.

1. Perform other related duties as necessary, consistent with the responsibilities outlined above.

Minimum Requirements:

1.    Job Knowledge and Skill: Advanced analytical skills.  Intermediate hands-on experience using Power BI to create business intelligence reports and visualizations (1-2 years). Intermediate to advanced SQL and relational database capabilities. Proficiency in Python a plus.

2.      Excellent written and oral communication skills. Technical automotive parts experience beneficial.

3.    3+ years’ experience in:

a.    Development of Performance Scorecard/KPI related dashboards related to data-driven business analysis in a business, vs. an IT role.

b.    Designing effective visualizations of analytics.

c.    Development of tables & views using SQL to feed automated reporting & visualizations.

4.    ETL Self-Service Applications and Web Development is a plus. 

5.    Directly related Business, Purchasing, Finance or Marketing experience is preferred.

6.    Education:  Bachelor’s degree in Information Technology/Computer Science, Mathematics/Statistics, Analytics, Business Technology. Master’s degree preferred.

7.    Other Required Computer Skills: Intermediate knowledge of data-related end-user desktop applications (e.g. Microsoft Access, Excel, Word and PowerPoint). Technical and/or programming experience preferred.