Job Details

Capability Manager

This is a Remote role.

Compensation: $55-$60/hour

Overview

The Capability Manager is a strategic leader responsible for shaping and delivering business capabilities that enable US Employer solutions. This role goes beyond execution—it requires thought leadership, influencing senior business owners, and driving strategic outcomes. As a trusted advisor, the Capability Manager partners with business leaders to define future-state capabilities and collaborates with technology teams to deliver solutions that create measurable value. The position demands strong analytical skills, the ability to drive consensus in complex environments, and a focus on enabling change adoption. This is a remote opportunity.

Responsibilities

• Serve as a thought leader who anticipates business needs, challenges assumptions, and drives innovative capability strategies aligned with enterprise goals
• Build and maintain strong relationships with senior business owners, acting as a trusted advisor to translate strategic objectives into actionable capability roadmaps
• Conduct deep analysis to clarify business needs, validate value assertions, and perform impact assessments across complex stakeholder ecosystems
• Lead the end-to-end capability lifecycle—from ideation and Lean Business Case development to delivery and operational readiness—ensuring alignment with business priorities
• Manage diverse stakeholder groups, including SMEs and key decision-makers, fostering collaboration and maintaining transparency throughout the delivery process
• Partner closely with technology teams to ensure solutions meet business objectives, integrate seamlessly, and deliver expected outcomes
• Engage operational readiness resources early to ensure smooth adoption, including communications, training, SOP development, and process mapping

Qualifications

• Bachelor’s or Master’s degree
• 5+ years in a capability, product, or strategic delivery role
• Proven ability to influence senior leaders and drive consensus in a matrixed environment
• Strong analytical and problem-solving skills; ability to simplify complexity and bring clarity
• Exceptional communication skills—able to articulate strategy and details to varied audiences
• Comfortable operating in ambiguity and driving clarity in evolving environments
• Proficiency in Microsoft Office Suite (Outlook, Excel, PowerPoint, OneNote, Word)

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