Job Details

Location: Charlotte, NC (Hybrid – three days onsite, two days remote)

Team: Platform Engineer

Compensation (First Year): $65,000 - $71,000)

We cannot provide sponsorship at this time.

Junior Cloud Engineer

Brooksource is seeking a Junior Cloud Engineer to join our enterprise banking partner's Customer Communication Management (CCM) Platform team. This team is responsible for delivering high-volume, secure, and resilient alerts and notifications across email, SMS, and voice channels for banking, auto, and other integrated platforms.

As a Junior Cloud Engineer, you will work in a full-stack capacity supporting the infrastructure and UI components of a highly scalable AWS-based platform. You'll collaborate with cross-functional teams to ensure timely delivery of alerts, maintain system reliability, and enhance customer communication experiences.

Key Responsibilities

•      Support the CCM Platform by scheduling and delivering alerts and notifications across multiple channels (email, SMS, voice).

•      Develop and maintain full-stack solutions for platform infrastructure and UI lifecycle dashboards.

•      Work with AWS services (Lambda, DynamoDB, SQL) and infrastructure-as-code tools like Terraform to manage deployments and configurations.

•      Collaborate on API management and proxy integrations (transitioning from Apigee to Kong).

•      Ensure high availability and resilience for large-scale messaging systems handling sensitive customer data.

•      Participate in Agile ceremonies (daily stand-ups, sprint retrospectives) and deliver monthly demos to leadership showcasing platform enhancements.

Must-Have Skills

•      Proficiency in Node.js, JavaScript, and TypeScript for backend and full-stack development.

•      Hands-on experience with AWS services and conceptual understanding of cloud architecture.

•      Basic knowledge of unit testing and test-driven development practices.

•      Strong communication skills for demos and cross-team collaboration.

•      Knowledge of Agile/SCRUM frameworks and ability to work in a fast-paced environment.

Nice-to-Have Skills

•      Familiarity with Terraform for infrastructure automation.

•      Exposure to AI use cases and ability to integrate emerging technologies.

•      Experience with Git/GitHub and understanding of Git flow.

Why Join Us?

•      Work on a mission-critical enterprise platform impacting millions of customers.

•      Gain hands-on experience with AWS cloud technologies, API management, and high-volume messaging systems.

•      Opportunity to grow in a full-stack engineering role with exposure to both infrastructure and UI development.

Brooksource provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.